Nortwest Airlines has named a new ceo. Richard Anderson will replace John Dasburg, effective April first (check). Dasburg leaves after years as head of northwest the airline has struggled in recent years with labor and customer service problems. Richard Anderson, who previoulsy was... says his first priority. (talked a lot about them needing to return to normal workplace Richard Anderson new C-E-O -- We understand John Dasburg isn't available to talk, can you tell us why he's leaving? -- you've talked a lot about the airline needing to improve relations with employees and customers. How do you plan to do that?